Now Hiring - Sales Support Coordinator in Germantown, WI

Summary: This position involves providing support to the external machine and aftermarket sales team. Support is defined as quoting, documentation, sales contracts, information management and other paperwork associated with machine and aftermarket sales and customer contact.

DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• 
  Point of contact for external sales team
• Maintain and continually update customer information in CRM as support for all Territory Sales Managers.
• Prepare quotes, sales documentation, and other customer requested information in support of Sales Team
• Machine sales order entry and project binder assembly.
• Complete, maintain and process pertinent paperwork.
• Schedule and arrange customer visits and demonstrations for customers as directed by VP of Sales and Territory Managers.
• Discover and qualify sales leads and communicate them to the Satisloh sales department via CRM
• Understand and explain the basic features and benefits of using the equipment and supplies distributed by Satisloh to our customers
• Provide Sales Meeting, STUDIO/Academy and Trade Show support
• Provide account set up and maintenance support for SAP and E-commerce portal
• TeleSales – Manage and execute seasonal promotions of Machines and Aftermarket products. Needs to be confident when soliciting sales over the phone.

RESPONSIBILITY BREAKDOWN

60% - Sales support (machine and aftermarket opportunity and quoting support/machine order processing/meetings/sales paperwork/reporting)

20% - Customer/marketing support (database maintenance/customer information gathering, lead management/trade show support/promotion calls to solicit sales)

10% - Studio/Academy support (scheduling/customer contact)

10% - Project management and admin support (information gathering and administrative support for projects)

QUALIFICATIONS, SKILLS AND ABILITIES:

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Working knowledge of SAP preferred

Proficient with Windows Office including Word, Excel, and PowerPoint

Associates Degree or equivalent experience.

Computer Skills:

To perform this job successfully, an individual should be proficient with Google Suite and Windows Office including PowerPoint, Word, and Excel, and have a working knowledge of C4C for Sales; Adobe Acrobat; and SAP.

Language Skills

Ability to read and comprehend instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Requires strong communication and phone skills.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.